Privacy Policy

1. Information We Collect

When you use our website or place an order, we may collect the following categories of information:

• Personal Information: Name, phone number, email address, billing & shipping address.
• Payment Information: Payment is processed by Shopify and third-party payment processors — we do not store full card details on our servers.
• Order Information: Products purchased, order history, delivery instructions.
• Technical & Usage Data: IP address, browser type, device information, pages visited, cookies and analytics data.

2. How We Use Your Information

We use personal information for the following purposes:

• To process and fulfill your orders (including shipping and billing).
• To communicate order confirmations, delivery updates and customer support.
• To send promotional messages or offers (only if you opt-in).
• To improve our website, detect fraud, and comply with legal and tax obligations in India.

3. Sharing of Information

We will never sell or rent your personal information. We may share data with:

• Service Providers: Payment gateways, delivery partners, Shopify apps and other vendors who help us operate the store.
• Legal & Compliance: Government or law enforcement agencies when required under applicable laws.

4. Data Security

We implement reasonable technical and organisational measures to protect personal information. Payment data is encrypted and handled by Shopify and authorised payment processors. While we work to protect your data, no method of transmission or storage is 100% secure — we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar technologies to improve your experience, remember your cart, and analyse website traffic. You can control cookies through your browser settings, but disabling cookies may affect site functionality.

6. Your Rights

Under applicable law in India, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below. We will respond in accordance with applicable legal requirements.

7. Third-Party Links & Services

Our site may contain links to third-party websites and services (payment processors, delivery partners). This Privacy Policy does not apply to external sites — please review their privacy policies before sharing personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected data from a child, please contact us and we will promptly remove it.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The updated policy will include a revised effective date. Continued use of our website after changes indicates acceptance of the updated policy.

10. Contact Us